Feedback & Complaints

Complaints

We value your feedback and take all complaints seriously. Our aim is to address and resolve any issues as quickly as possible. However, if you feel that your concerns have not been adequately addressed or if you prefer to seek external assistance, you may choose to contact:

You can discuss any problems directly with

Your Doctor
The Practice Manager via phone or email tayla@healthnexus.au
Office of the Health Complaints Commissioner
GPO Box 960 Hobart TAS 7001
Phone: 1800 001 170
Email: health.complaints@ombudsman.tas.gov.au

Feedback

At Health Nexus Launceston, we are dedicated to meeting your needs and ensuring your satisfaction. If you have any concerns or are unhappy with any aspect of the service you have received, we encourage you to share your feedback with us via email or using the feedback form below.

Download Feedback Form:

We acknowledge the Traditional Owners and Custodians of the lands on which we live and work. We pay our respects to Indigenous Elders past, present and emerging. Sovereignty has never been ceded. It always was and always will be Aboriginal land.

We are committed to providing an inclusive and safe environment for all people, regardless of race, religion, language, background, age, ability, gender identity or sexual orientation. Everyone deserves respect and the opportunity for a healthy life.

At Health Nexus, we understand the importance of high-quality healthcare for individuals and families. We have a number of dedicated… learn more..

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* Weekend and public holidays: By appointment only